Letters in student PINs must be typed in Capitals (but we dont use the student PINs). Parents have a Parent Code (that can be used for up to 5 'parents'). Students have a PIN, but we dont use them - instead follow the instructions in our new users guide - you will be using the 'Sign in with Office 365' option. When you first join the school, you are given 2 sheets, 1 with Student and Parent codes, see opposite, and our SMHW help Guide for new users (PDF) If your username is set to your school email you should make use of the 'Sign In with Office 365' option. You can also change your email address/username on that screen. Change it in the App via Menu - Settings - Personal Details - Password. If you have forgotten your password, and you are still logged in via the App, it will allow you to change your password to something new WITHOUT having to type the old one.

you must use your PIN to gain access (Parents can find this, see below) or contact ICT Support on the link below. If you have NOT SET an email address within your account, If you are not using your school email address but instead are using a personal address, and you no longer have access to that personal email address, you have caused yourself a big problem. Enter the email address you have registered against your account. Yr9+ - If you have forgotten your password, you can use the Forgot password link on the log on page. They will then ignore the normal SMHW logon method and instead select the SIGN IN WITH OFFICE 365 button. At any time the registered email address/username can be changed by the student within the App We currently ask that every student changes their registered email address to their school email. New students will need to select the SIGN IN WITH OFFICE 365 button and use their school information.Įxisting students in Yr9+ may be using personal email addresses.

You only need to remember 2 things to log in - a username and a password.

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